Meet Our Care Team of Professionals
For over 13 years, Care Plus TLC, a Grand Rapids-area company, has been a home health care agency serving individuals across Grand Rapids and the western half of Michigan, with professionally managed, locally delivered in-home support services. We provide structured home health care services that address medical needs and long-term care planning in the home.
Lindsey Gaughan
(Chief Operations Officer)
As Chief Operations Officer, Lindsey Gaughan brings more than 15 years of direct care experience, combined with health industry business development, management, and support experience. She is busy fostering business relationships with case managers, health care providers, patients, and their families. Lindsey has placed patient care at the forefront, acquiring a keen understanding of the need for compassionate, professional care.
Teresa Ball
(Client Relations Specialist)
Teresa is a skilled Client Relations Specialist with experience building and maintaining strong client partnerships across diverse industries. Known for her exceptional communication skills and customer-focused approach, she excels at understanding client needs, resolving concerns, and ensuring elevated levels of satisfaction. Teresa is adept at managing multiple accounts, coordinating with internal teams, and delivering tailored solutions that drive client success.
Autumn Fernandez
(RN, BSN)
Autumn is a compassionate Registered Nurse (RN) with a proven record of delivering high-quality patient care in fast-paced healthcare environments. With expertise in patient assessment, medication administration, and care coordination, Autumn is committed to promoting patient well-being and safety. She excels at building trusting relationships with patients and their families, collaborating with multidisciplinary teams, and adapting to a wide range of clinical situations. Her dedication to nursing excellence and her strong empathy have made her a valued member of every healthcare team on which she has served.
Pualani Haner
(LPN)
Pualani is an experienced Licensed Practical Nurse (LPN) and Private Duty Case Manager dedicated to providing personalized, high-quality care to clients in home settings. With a strong background in patient assessment, care coordination, and individualized care planning, Pualani excels at supporting clients with complex medical needs. She collaborates closely with families, healthcare providers, and support staff to ensure continuity of care and optimal outcomes. Pualani’s compassionate approach, attention to detail, and commitment to patient advocacy have earned her the trust of clients and colleagues alike.
Michael Holton
(BS, MA, Community Outreach Coordinator)
Michael is a dedicated Community Outreach Coordinator with over 30 years of experience fostering meaningful relationships between organizations and the communities they serve. Mike is enthusiastic about building inclusive environments that foster compassionate care for those in need of in-home care. His effective communication skills and commitment to service have enabled him to successfully engage diverse groups and drive impactful community initiatives.
Get in Touch With Our Home Health Care Team
During office hours, Care Plus TLC offers local care coordination for home health care services. To start receiving home health care services in Grand Rapids, Michigan, give (616) 884-5401 a call.